Q1. Are you a trading company or a mica manufacturer?

A: We are a mica sheet factory in China.  You can purchase the mica sheet from us directly. And welcome to visit our factories when it’s convenient.

Q2. Do you test all your mica products before delivery?

A: Yes, we have 100% test before delivery according to customers’ demand. Our company is approved by ISO9001:2008. And we produce mica products and manage the company according to the system and demand.

Q3. Will you accept ODM orders?

A: Sure. We can develop new products according to your specific requirement.

Q4. What are your price terms and lead time?

A: Price term is EXW, FOB, CFR, CIF, DDU. Lead time is about 2-3 weeks. We are the mica factory, have plenty of stock for the raw mica material, and can ensure on-time delivery.

Q5. Do you offer a guarantee for the mica products?

A: Yes, we offer one year warranty to our products if stored in a cool, dry, and ventilated warehouse.

Q6. How to deal with the faulty?

A: Firstly, Our products are produced in a strict quality control system and the defective rate will be less than 0.2%. If there is a serious quality complaint(which didn’t happen by now), we will offer a replacement free of charge at first, and then take defective products back to the factory for further investigation.


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